The ACE benchmarking project analyses the cost-effectiveness and productivity of 38 European Air Navigation Service Providers (ANSPs) in Europe. It examines both individual ANSPs and the Pan-European ATM/CNS system as a whole.
In addition to the publication of interim and final annual reports, an interactive dashboard containing the whole ACE data (2002-2022) has been developed. It enables the aviation community to build customised views on ANSPs economic performance.
This report is based on the 2023 data submitted by ANSPs in July 2024. It should be noted that the data presented in this document are still preliminary and not yet fully validated. The final ACE benchmarking report will provide more detailed information on observed changes for selected performance indicators both at pan-European system level and at ANSP level.
€460
(-7.3% vs 2022)
ATM/CNS provision costs per composite flight-hour
€311
(-7.8% vs 2022)
Support costs per composite flight-hour
€144
(+2.2% vs 2022)
ATCO employment costs per ATCO-hour
0.97
(+9% vs 2022)
ATCO-hour productivity
Traffic (measured in composite flight-hours) rose by +11% in 2023 but remained -4% lower than in 2019. At ANSP level, a wide range of different trends is observed (from -43% to +63%). The war in Ukraine resulted in airspace closures and bans on air carriers which impacted traffic flows in Europe.
ATFM delays in 2023 rose substantially and reached a level comparable to that of 2019, which was a year marked by significant capacity issues for several ANSPs. As a result, the share of ATFM delays in the 2023 unit economic costs amounted to 24%.
Total ATM/CNS provision costs rose by +3% (+€272M) in 2023, reflecting cost increases for 27 out of 38 ANSPs. The main cost categories driving this increase were staff costs (+5% or +€309M) and non-staff operating costs (+6% or +€99M).
Despite these increases, ANSPs’ cost-bases were still -€360M (-4%) lower than in 2019 owing to the significant cost-savings achieved by ANSPs at system level in 2020 and 2021.
In 2023, the number of ATM/CNS staff was slightly higher than in 2022 (+1% or +537 FTEs), mainly because of increases in the number of ATCOs in OPS (+231 FTEs), OPS support staff (+122FTEs) and technical support staff for operational maintenance (+112 FTEs).
Although the level of debt fell by -11% in 2023, short and long-term borrowings still represented 2.5 times the amount recorded in 2019.
Executive summary
Learn about the scope of the ACE analysis, the processes involved in the production of the report, the factors affecting performance and the indicators used in the ACE analysis.
Access information on individual ANSPs institution arrangements, legal status, corporate governance structure, scope of services, etc.
Access information on individual ANSPs cost-effectiveness performance (2017-2022), comparison with peers and historical information on capital investments projects.